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 FAQ/ Terms & Conditions

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Welcome. Please take a moment to read through this information before placing an order. By placing an order, you agree to these Terms & Conditions.

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GENERAL DISCLAIMERS

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Our fabrics are not guaranteed against natural wear, fading, shrinkage, stretch, or dye-lot variations. Slight variations are to be expected given our small-batch production methods, our use of natural linen and cotton grounds, and the process of handprinting.


We put great effort into accurately portraying our fabrics, but we strongly encourage you obtain a swatch of the fabric before committing to purchasing yardage.  The actual colors and scale you see can vary depending on your monitor and we cannot guarantee that your monitor’s display is accurate.

 

All sales are final except in the case of damaged goods received.  Cancellations must be made within 48 hours of payment; after this grace period, paid orders cannot be canceled.

 

We print in micro batches and most fabrics are printed to order.  This method of production allows us to incorporate client specifications, while greatly reducing material waste; after all, nature is one of our biggest inspirations.

Learn more about our custom capabilities here!

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We welcome custom projects and are open to working with your team to find the right ground or color to suit your project needs. However, we reserve the right to decline a custom request.  Additionally, different fees and minimum order requirements apply to custom job orders.  

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Lead times for our fabrics range from 4-6 weeks to ship; this is an estimate and can vary on a case-by-case basis. For custom projects, lead times may be longer. 

 

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PRIVACY POLICY

 

Welcome to our Privacy Policy


Your privacy is critically important to us.

 


Paola Melendez Casa is located at:

PR, United States
9179291946


It is Paola Melendez Casa's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.paolamelendezcasa.com (hereinafter, "us", "we", or "www.paolamelendezcasa.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.


This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

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Website Visitors
Like most website operators, Paola Melendez Casa collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Paola Melendez Casa's purpose in collecting non-personally identifying information is to better understand how Paola Melendez Casa's visitors use its website. From time to time, Paola Melendez Casa may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Paola Melendez Casa also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users Paola Melendez Casa only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

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Gathering of Personally-Identifying Information
Certain visitors to Paola Melendez Casa's websites choose to interact with Paola Melendez Casa in ways that require Paola Melendez Casa to gather personally-identifying information. The amount and type of information that Paola Melendez Casa gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our newsletter at http://www.paolamelendezcasa.com to provide a name and email address.

 

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

 

Third Party Services
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

Aggregated Statistics
Paola Melendez Casa may collect statistics about the behavior of visitors to its website. Paola Melendez Casa may display this information publicly or provide it to others. However, Paola Melendez Casa does not disclose your personally-identifying information.


 Cookies
To enrich and perfect your online experience, Paola Melendez Casa uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Paola Melendez Casa uses cookies to help Paola Melendez Casa identify and track visitors, their usage of http://www.paolamelendezcasa.com, and their website access preferences. Paola Melendez Casa visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Paola Melendez Casa's websites, with the drawback that certain features of Paola Melendez Casa's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Paola Melendez Casa's use of cookies.

 

Privacy Policy Changes
Although most changes are likely to be minor, Paola Melendez Casa may change its Privacy Policy from time to time, and in Paola Melendez Casa's sole discretion. Paola Melendez Casa encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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Questions and Concerns

If you have any questions about the disclaimers or privacy policy presented above, please feel free to contact us at sales@paolamelenezcasa.com


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